A website that was costing them leads, not generating them.
ProCool HVAC had been in business for 9 years. Their old website was built in 2017 by a cousin — it hadn't been touched since. It loaded in 6 seconds, looked broken on mobile, and had no Google presence whatsoever.
Owner Mike R. was getting all his jobs through word of mouth and a fading Angie's List profile. He knew he was losing customers to competitors every week — he just didn't know how to fix it.
He came to us after a competitor (who he'd trained) started ranking #1 on Google and poaching his customers. That was the moment.